Empower Patients to Take Active Roles
in Their Care
We understand that organizations are under constant pressure to do more with less. Emmi Solutions enables organizations to streamline processes and standardize the delivery of information across many visits, locations and hand-offs. Clients use our programs to reduce procedure cancellations, length of stay, call volume and average consult length. We do all this and still improve patient satisfaction.
Reduce Patient Cancellations of Procedures
Emmi programs explain the steps patients must take to prepare for a procedure. As a result, viewers of Emmi programs have a lower procedure cancellation rate. At Beaumont Hospitals in Michigan, the use of Emmi programs contributed to a 69% drop in cancellations. That's not a misprint. That's a measurable financial impact.
Reduce Length of Stay
Prepared patients make a measurable difference. Specifically, knowing what to expect for your procedure and recovery can cut your inpatient length of stay (LOS). At UPMC, patients viewing Emmi programs have a shorter average LOS than non-viewers.
Reduce Call Volume
Nurses, physicians and front line staff spend much of their time fielding calls from patients answering basic medical questions about procedures and conditions. Emmi programs improve patients' understanding of their diagnosis, medication, procedure and treatment options. This makes a measurable difference.
Reduce Average Length of Patient Consultations
Clinicians are already stretched for time. They need tools to make every moment they have with patients count. Emmi programs help improve the quality and length of patient consultations. At a large urban medical center in Georgia, a busy anti-coagulation clinic used Emmi programs to improve patient flow, shorten consultations and improve patient satisfaction.