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An Enterprise Approach to Risk Creates
Value Across Your Organization
Healthcare organizations can no longer afford to view risk as a silo. A proactive approach to risk takes on issues at the heart of quality, patient experience and efficiency. Emmi Solutions empowers patients to take more active roles in their care. Ultimately, this enables organizations to avoid malpractice claims and reduce reinsurance premiums.
Avoiding Malpractice Claims
Much of risk centers around miscommunication between patients and providers. Emmi Solutions enables healthcare organizations to standardize patient communication across service lines and care settings. Our programs help patients make sense of their care. Emmi viewers understand risks, warning signs and the steps needed to ensure a positive outcome.
At the same time, we understand that satisfied patients are less likely to be litigious. Emmi viewers are demonstrably more satisfied with their experience than non-viewers as measured by HCAHPS and Press Ganey.
Ultimately, organizations need protection in the unlikely event that legal defense is necessary. Our solutions track what the patient saw, heard and responded to. Clients like Stanford Hospital and Clinics have used our solutions to avoid litigation damages and expenses.
Reducing Reinsurance Premiums
Reinsurers understand the value of patient engagement. Clients have received premium reductions and rebates for their use of Emmi programs.
Reduce Malpractice Suits
"Most malpractice suits are the result of a breakdown in communication between patient and doctor...Nebraska Methodist Health System found that having patients view a Web-based educational program prior to procedures has helped to cut pending obstetrics-related suits against the system’s hospitals in half, from about 12 to six."
Sara A. Juster, JD, CPHRM, Vice President,
Compliance Nebraska Methodist Health System