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A Complete Solution
Patient engagement is only successful if it's convenient and meaningful for everyone—patients, providers and healthcare organizations. Emmi Solutions has a decade of experience empowering patients by keeping things simple.
- Communicate with patients in language they understand.
- Reach patients through the devices they already own.
- Integrate with your existing systems and workflows.
- Provide the expertise to ensure success.
Fundamentally, we make complicated medical information easy to understand. Patients are more likely to follow the treatment plan when they understand why each aspect of their care is needed. Our solutions use everyday language to help patients make sense of their care and the actions needed to improve their outcomes.
We reach people at the moment they are ready to learn. And we let them share this information with their circle of care so that loved ones can stay on the same page and help them stay on track.
Communicating in the Ways Patients Prefer
Connect with patients through the devices they prefer. Start a program on your work computer in your office, pick it up in the middle and view it on your smart phone heading home, then finish the program from your sofa on an iPad. Whether it's in print, over the phone, online or on the go—we deliver timely engagement that's easy for patients to consume.
Integrating into Your Existing Systems and Workflows
We make it easy for providers to deliver consistent information across the continuum of care. We don't require any hardware, software or version updates. Our solutions take just a couple quick clicks in your EHR, patient registry or our portal. Then you can track which patient has viewed or had questions.
The Service to Ensure Success
Over a third of our staff is focused on the client experience. We understand that success often means fitting into unique workflows and patient-flows, training staff accordingly and then monitoring for optimization. You'll get a dedicated account team to walk with you every step of the way. You'll have support for implementation, ongoing performance, patient technical questions, alignment with leadership objectives and more. And we measure our impact as we go— providing utilization reports, survey feedback and ROI studies.
Solutions that Deliver More
"UPMC originally purchased Emmi programs to inform and engage patients about their upcoming procedure, chronic condition, or a particular moment in care. Now, in addition to these benefits, we are seeing a correlation between Emmi programs and improved outcomes such as shorter hospital stays."
Thomas Worrall, Medical Director
UPMC Center for Quality Improvement and Innovation