Supporting Clinical Trials

Communication is a constant challenge for clinical trials. Researchers face high participation attrition rates every step of the process. From recruitment, to consent, to retention, each trial's clinical and financial success depends on arming individuals with the tools and understanding to stay on the right track.

We create solutions to engage and empower individuals to take targeted actions at key stages of the clinical trial process. We make sure participants understand how to stay compliant with the protocol and why their continued contribution is vital.

We can customize our solutions to make them protocol-specific. We take our patient engagement expertise, apply trial specific information, and get our solution to market quickly.

Recruit

Help the new participant become more comfortable with a clinical trial. We address key questions—letting the individual know what a trial is about and what first steps are needed to join.

Screen

We help participants know what researchers are looking for—helping them self-identify for a trial that may be right for them.

Consent

Deliver consistent information with participant-focused language and health literacy. We put the "informed" into informed consent—enabling a more effective and efficient consent discussion with the physician.

Retain

Keep the patient engaged over the long-term with regular reminders and motivational messages.

Supporting Medication Therapy

For some prescriptions, medication adherence is a complicated and perhaps lifetime assignment. Staying compliant requires consistent support across many handoffs and clinical settings. Communication and encouragement are essential.

We create solutions to engage and empower individuals along the medication therapy process. We support and facilitate the relationships individuals need to stay adherent—with primary care providers, retail pharmacists, specialty pharmacists and more.