Healthcare Events
Patient engagement events and happenings

Catch us at an industry event or register to attend any of our webinars. You'll find us talking about Population Health, Patient Experience, Risk Mitigation, and HCAHPS and Patient Satisfaction.

UPCOMING EVENTS

Implementing Technology to Significantly Improve Patient Experience Scores

Presented by Carmen Natale, System Director Service Excellence, Summa Health System and Shara L. Cohen, JD, VP of Client Experience, Emmi Solutions

How can organizations ensure that each patient is informed of their risks, benefits and alternatives? How can patient engagement improve efficiency, the patient experience, or CHF readmissions? How can Emmi programs improve care in the cardiac services?

Hosted by VP of Client Experience Shara Cohen and featuring guests Geri Baumblatt (Editorial Director) and Dr. Carl Hartman (Medical Director of Cardiac Services at Sentara Heart Hospital)— this webinar will answer the questions above and discuss best practices for overcoming common obstacles to success (like workflow issues).

In this webinar, you will learn:

• How to implement and utilize technology to significantly increase patient experience scores
• The importance of setting and managing patient expectations

Implementing Technology to Significantly Improve Patient Experience Scores
March 20, 1pm Central/ 2pm Eastern
(Host: Beryl Health)

> Register for the webinar here
> Cost: complimentary for Emmi guests. Use promo code: EMMI_03-20

PAST EVENTS

Emmi programs and the Cardiac Services:
Patient Engagement Benefits and Best Practices for Heart Surgery, Cardiology and the Cath Lab

How can organizations ensure that each patient is informed of their risks, benefits and alternatives? How can patient engagement improve efficiency, the patient experience, or CHF readmissions? How can Emmi programs improve care in the cardiac services?

Hosted by VP of Client Experience Shara Cohen and featuring guests Geri Baumblatt (Editorial Director) and Dr. Carl Hartman (Medical Director of Cardiac Services at Sentara Heart Hospital)— this webinar will answer the questions above and discuss best practices for overcoming common obstacles to success (like workflow issues).

Emmi Programs and the Cardiac Services
October 13, 11am Central/ Noon Eastern
(Host: Emmi Solutions)

> Missed the webinar? Get the recording here.
> Looking for the presentation slides? Get them here.

Becker's Hospital Review Webinar

Patient Experience: Measurable Strategies to Improve Efficiency, HCAHPS and Reimbursements

Even at leading institutions like Banner Estrella Medical Center in Phoenix, the patient experience plays a central role in reputation, patient loyalty and financial results. This is even more important now that public and private reimbursement policies rely on HCAHPS scores. But how can organizations take a systemic approach to the patient experience?

Banner Estrella CEO Rob Gould, Associate Administrator Gary Foster, and Emmi Solutions CEO Devin Gross as Becker's Hospital Review explored technology's role in measurably improving HCAHPS performance.

This webinar discussed:

• Results from a 2 year study measuring technology’s impact on HCAHPS scores
• Advice from a hospital CEO on creating an organization-wide approach to the patient experience
• Key drivers of patient satisfaction improvement

> Missed the webinar? Get the recording here.

How do Emmi programs fit in the OB/GYN service line? What are common obstacles to success and typical solutions? What's new? And what can we learn from UPMC?

Hosted by VP of Client Experience Shara Cohen and featuring guests Geri Baumblatt (Editorial Director) and Dr. Dennis English of UPMC, this webinar explored the ways Emmi programs fit into OB/GYN practice.

Emmi and the OB/GYN
July 27, 11am Central/ Noon Eastern
(Host: Emmi Solutions)

Engaging the Patient, the Emmi Solutions blog, is proud to conclude its Shared Decision-Making series with a discussion of how Emmi programs support SDM.

Hosted by VP Client Experience Shara Cohen, this webinar will walk attendees through the practical ways Emmi programs can make shared decision-making a reality.

• Implementing Shared Decision-Making with Emmi programs
  July 14, 11am Central/ Noon Eastern
  (Host: Emmi Solutions)
• Learn More about our Shared Decision-Making webinars

Engaging the Patient, the Emmi Solutions blog, is proud to host a series of free webinars this June exploring the rise of Shared Decision-Making. Over the course of three sessions, we'll take you from an introductory overview to a broad survey of current research to in-depth examination of ongoing pilot programs.

Topics include:

• Research from Cochrane Reviews
  June 9, 11am Central/12pm Eastern
  (Host: Dawn Stacey RN, PhD, CON(c)) > Listen to the replay
  
  
• Real World Solutions
  June 16, 11am Central/12pm Eastern
  (Host: Carolyn Watts, Ph.D.) > Listen to the replay
  

Learn More about our Shared Decision-Making webinars

Hosted by Cleveland Clinic
InterContinental Hotel & Conference Center
Cleveland, OH

Join Emmi Solutions at the 2011 Patient Experience Empathy + Innovation Summit Sponsored by Cleveland Clinic.  This unique event will feature insightful talks and candid discussions of key patient experience issues.

Included in the proceedings is the panel discussion, "Technology's Impact on Patient Engagement."

Special Registration Rate:
Friends of Emmi Solutions can register for the 2011 Empathy and Innovation Summit at a discounted rate of $400. Visit the registration site here and when prompted for a promo code, enter EMMI2011.

Learn more:
To learn more about this very important patient experience event, visit the Cleveland Clinic website.

Emmi Solutions Founder Jordan Dolin to Speak at PLUS Conference: Addressing Risk Mitigation Through Technology

Description:
The importance of patient satisfaction is growing, especially as it relates to reimbursement. Our new program, “What to Expect During Your Hospital Visit,” has been designed to manage patient expectations by helping them know what to expect when they go to the hospital and how to work together with their care team.

This webcast will cover the important issues highlighted by HCAHPS including communication with doctors and nurses, pain management, medication management, noise and cleanliness levels, and how to prepare for recovery at home.

Did you miss the webinar? Listen to the recording here.

Date and time: March 15, 2011 at 1:45PM EST

Speakers:

Bob Tavares
Vice President of Care Management, Emmi Solutions

Michael Taylor
Executive Vice President Strategy and Business Development, Focused Health Solutions