Emmi Solutions White Papers
Measuring the Impact of Patient Engagement
Thank you for your interest in our white papers. Below you will find links to all our available papers. If you have any questions or would like to re-use portions of the information at your organization, please contact us at info@emmisolutions.com and we will be happy to help.
The Value of an Engaged Patient
The consequences of poor patient communication ripple across the care continuum, creating a systemic drag on clinical and financial outcomes. This white paper offers an overview of the impact of engaging patients to take more active roles in their care.
Download our patient engagement white paper »
Patient Satisfaction: Engaging Patients Leads to a Healthy Bottom Line
Patient satisfaction is undeniably an important topic for America’s healthcare organizations. With the public availability of HCAHPS scores, healthcare organizations must focus on the patient experience simply to remain competitive. But what is the real value of improving patient satisfaction, and what steps can organizations take to improve their scores? This white paper examines the power of patient engagement to improve satisfaction and impact the bottom line.
Download our patient satisfaction white paper »
Creating Efficiencies through Patient Engagement
One thing in the national healthcare debate is clear: the rapidly escalating cost of providing quality healthcare cannot be sustained. While the government weighs the merits of various reforms, healthcare organizations need to find solutions today that improve efficiency without compromising their level of clinical care. This white paper examines the financial and clinical benefits of engaging patients to take more active roles in their care.
Download our operational efficiencies white paper »
Enterprise Risk Management Initiatives: Enhancing Communication to Reduce Risk
The research is in: most malpractice lawsuits are not about negligence. They're about breakdowns in communication and rapport between patients and clinicians. Healthcare organizations without a proactive plan to address patient communication face an unnecessary double burden of high reinsurance premiums and a high number of claims. This white paper explores the methods and value of communicating with patients clearly and consistently.
Download our risk mitigation white paper »
Patient Engagement as a Quality Improvement Strategy
It’s been a decade since the Institute for Healthcare Improvement proved that America’s talent for cutting-edge medical innovation did not ensure routine quality care. Since then, the quality movement has strived to improve and standardize the care delivered to every patient. But it’s becoming clear that clinical excellence alone is not enough to reduce readmissions, improve patient safety and achieve optimal outcomes—patients have a role to play in improving outcomes. This white paper examines the methods and benefits of using patient engagement as a strategy to improve quality.
Download our clinical quality and safety white paper »
Improving Patient Communication to Enhance Physician Relations
Physicians and hospitals separately face the same consequences of poor patient communication. Repetitive patient calls, poor patient satisfaction numbers, sub-optimal clinical outcomes and malpractice lawsuits all largely stem from communication issues. And yet, solutions to these issues are often broken into silos. This white paper examines the impact of approaching patient communication systemically, and finds that improving communication can be a key to enhancing physician relations.
Download our physician relations white paper »
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