EmmiKids^®

Give Parents Comfort through Knowledge

EmmiKids^® is a simple, reliable, and satisfying way to help parents get ready for their child’s upcoming medical procedure.

What happens when parents truly understand what to expect?

• Greater confidence and compliance with instructions
• Improved risk management
• Fewer phone calls, better clinical encounters

Developed in partnership with Nemours and KidsHealth^®, EmmiKids is a formidable blend of clinical and legal best practices.

With an engaging, conversational voice and best-of-breed medical animations, EmmiKids guides parents through the entire experience from pre-op to post-op, including risks, benefits, and alternatives.

Going beyond traditional informed consent, Emmi^® empowers families with the information, tips, and coping strategies they need to be active participants in their child’s care from weeks before the procedure and to the weeks during recovery.

The extensive EmmiPrep library covers high volume procedures in multiple medical and surgical specialties including general surgery, ENT, urology, interventional cardiology, gastroenterology, and anesthesiology.

Emmi was very informative. It helped me to understand the procedure for both the tonsillectomy, adenoidectomy and ear tube surgery my child will be having, also helped in preparing me to try and explain to her what will happen. Very helpful, informative and a great tool for parents with young children having surgery.

— duPont Children’s Hospital parent

“Best Practices” of Risk Mitigation

Risk managers understand that it’s often the combination of unrealistic expectations and misunderstanding that can lead a family to file a malpractice claim. Studies show that a parent with a greater level of understanding is not as angry or surprised when an unfortunate complication occurs.

EmmiPrep^® helps families learn about each risk without raising undue alarm or downplaying significance.

Endurance Insurance, the excess carrier, presented Emmi as a example of a qualified risk mitigator at the 2006 ASHRM conference. Emmi customers who are re-insured with Endurance can qualify for a 1% discount on their premiums.

We found that parents welcomed this method of communicating pertinent information about procedures, saying that it improved their understanding of the procedure, enhanced the informed consent discussion with the providers, and enabled them to more actively participate in their child’s medical care by knowing what to expect.

— Linda A. Pilla, Esq., Chief Risk Officer, The Nemours Foundation

Communicate and Document

As parents view EmmiPrep, each click of the mouse and interaction is tracked, recorded, and archived in a secure, HIPAA-compliant database. In the event of a lawsuit, this record is powerful and admissible evidence that goes beyond traditional paper consent forms in scope and sophistication.

• Real-time data tracking, logging and collection
• Meaningful family feedback and clinical information archived
• Easy online patient management tool
• Customizable reporting
• HIPAA compliance and privacy
• English and Spanish

Extend Your Bedside Manner

Emmi focuses the conversation between the physician and the family. After reviewing an Emmi program, parents come prepared with basic questions answered. The conversation becomes focused and relevant to their child’s specific case. Best of all, Emmi delivers a consistent message to each family.

Providing patients and their families with consistent information that answers frequently asked questions frees up valuable time for doctors and their clinical staff.

Through our evaluation of EmmiKids, we learned that the series of programs provides the information parents need during what can be stressful and uncertain times. EmmiKids gives parents control over the information they receive and when they receive it.

— Dr. Bernard J. Clark, III, MD, Chief Executive of the Practice, duPont Hospital for Children