The Value of an
Engaged Patient

This white paper examines the methods and results of using patient engagement as a business and care strategy.

Patient Engagement as
a Quality Improvement Strategy

This white paper explores new methods and benefits of improving clinical quality through patient engagement.

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Quality and Safety
Reduce Costly Readmissions
and Improve Safety

Clinical excellence alone won't cut readmission rates and improve patient safety. Patients must take an active role in their own care. Clinicians use Emmi® programs to deliver engaging education to every patient, every time. Our programs are self-documenting, which helps healthcare organizations establish benchmarks, meet guidelines and support evidence-based medicine.

Real clients discuss the impact of Emmi programs. Watch the video »

Healthcare organizations use interactive education tools to:

Reduce readmission rates
Improve patient safety

Reduce Readmission Rates
Hospitals can no longer afford to be without a plan to reduce readmission rates. Interactive Emmi programs can help.

Almost one-fifth of all hospital patients end up readmitted within 30 days.1 For chronic conditions, nearly a quarter of hospital patients are readmitted within the first 30 days. And for Medicare patients recovering from surgery, the readmission rate is a stunning 50%.2

News, studies, and expert insights. Visit our blog: Engaging the Patient »

Readmissions cost billions of dollars annually. With new CMS regulations, hospitals will absorb yet more of this cost. It is past time for a new approach to curbing readmissions.

Leading healthcare organizations like OhioHealth are now using Emmi programs to address readmissions.

Studies have shown patient engagement is central to improving readmission rates. Hospitals that improve patient education at discharge can reduce the relative risk of readmission by 25%.3 Indeed, patients using interactive education tools are almost twice as likely to have their condition controlled after one year than patients receiving standard education.

Improve Patient Safety
Improving communication is critical for preparing patients for procedures, hospitalizations and the self-management of their conditions. Informed and engaged patients have better outcomes. They have a lower risk of medication errors and better compliance with clinician instructions. And they are more involved in safety initiatives to increase hand washing and reduce patient falls.

Emmi programs engage patients and improve care. The programs deliver relevant medical information in a manner that is consistent, reliable and measurable.

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1. Jencks S, et al. “Rehospitalizations among patients in the Medicare fee-for-service program.” New England Journal of Medicine 2009. Full Abstract available on PubMed.
2. Ibid.
3. Phillips C, et al. “Comprehensive discharge planning with postdischarge support for older patients with congestive heart failure: a meta-analysis” JAMA 2004. Full Abstract available on PubMed.