Client Services
Your relationship with Emmi Solutions comes complete with our knowledgeable and dedicated service team. The Client Services department provides training (by phone, online, or in person) and around-the-clock support so you can make the most of your Emmi® experience.
No downloads. No installs.
Meet EmmiManager™, our hassle-free, web-based management system. You operate your entire Emmi system using a simple, online tool that gives you full access to scheduling, reporting, and patient compliance.
Online all the time.
If you can get online, we can get you on board. Our 100% web-based system (with the highest uptime of any firm in the business) gives you the services you need with all the ease of browsing the Internet.
Safe and secure.
We take your patients’ privacy just as seriously as you do. So we maintain strict internal guidelines to ensure that EmmiManager is HIPAA compliant.
Extras included.
Our Client Services team is ready to assist you with a full range of services.
Workflow Analysis
Comprehensive review by department, geography, or specialty provides for best-practice adoption and seamless integration.
Training
Detailed training that is individually tailored to meet your needs and includes our vital “Train the Trainer” program. This can be done in person, over the phone, or through the Web.
Reporting
Standard and custom reporting monitors compliance, user activity, patient satisfaction, flagged risks, patient questions, EmmiManager feedback, and more.
Utilization
Provide the necessary data and support to monitor utilization and compliance activities by user and/or by patient for a specific doctor, department, and/or specialty.
Marketing
Partner with you to integrate Emmi directly into your marketing and promotional activities through the use of co-branded materials, Web link and redirect features, case studies, public relations, and more.
