October 11, 2016
S&F Management Company, LLC Selects Emmi to Support Value-Based Care Initiatives
Initiative Focuses on Effectively Engaging Patients Throughout Care Transitions
CHICAGO, IL — October 11, 2016 — S&F Management Company, LLC, a provider of professional services to skilled nursing and assisted living communities operating under the “Windsor” name across the states of California and Arizona, has selected Emmi, a provider of interactive patient engagement solutions, to support its value-based care initiatives and ongoing commitment to delivering high-quality, person-centered care.
The Windsor communities recently began to enhance their transitional case management programs to better serve patients and support value-based care initiatives. The Windsor facilities plan to integrate Emmi into these initiatives to help extend the reach and effectiveness of care teams, create greater consistency in educating and engaging patients and connect the dots throughout the transitional continuum of care.
“New, value-based care models have reinforced the Windsor facilities’ longstanding focus on quality, and ensuring patients — and their families — are confident about the care they receive,” said Tina Hecht, vice president of integrated services, S&F Management Company. “For the facilities, that means making relationships a priority and providing consistent information and communications to patients before, during, and after, they are in their care. Emmi enhances this process by leveraging technology to extend the reach of the care teams and delivering communications in an easily accessible and engaging manner that patients and families can use, understand and take action on.”
Aligned with Windsor’s goals of enhancing care transitions, Emmi is designed to support healthcare organizations’ care teams by enabling them to communicate more effectively with patients throughout their care experience. Emmi uses a proprietary methodology to design technology-enabled content and communications that are empathetic, supportive and empowering in tone, fostering relationships and inspiring people to become active partners in their care. Providers are able to prescribe and track programs, enabling them to measure results and have better visibility into the patient experience inside and outside the clinical care setting.
“As the industry continues to shift toward value-based care, the need to help patients become more active partners in their care is more important than ever, particularly during care transitions,” said Devin Gross, CEO, Emmi. “Credible, consistent and engaging content and communications are key to support patients in these critical moments, but it can be challenging in today’s environment where resources are limited. We commend S&F Management on making quality, exceptional patient experience and effective care transitions a priority, and we’re excited to support their efforts on these key initiatives.”
To learn more about Emmi, visit: www.emmisolutions.com
Emmi® delivers interactive patient engagement solutions by combining an intimate understanding of people with expertise in behavioral and educational science. Emmi’s integrated, web-based programs and automated call campaigns, designed through a rigorous development process and a human-centered approach, provide a scalable way for healthcare organizations to engage individuals to be participants and partners in their care, while improving operational and financial performance. Emmi creates empowered people, improved relationships and healthier populations. For more information, visit emmisolutions.com, or follow the company on Twitter, LinkedIn, and Facebook.